Fulfillment

And then there's this week ending.
I thought the start of the week is going to be so-and-so. Or so I thought. By mid-week we're already at a 106K to reach 150K stretch goal. Thursday and Friday shifts were the most hectic as it drains most of our energies in pushing and motivating agents to sell.

By Friday, I was the only Sales Coach again scheduled on the floor and we engaged ourselves into having a countdown until our program proactively reached our target rev.

AND WE DID IT. :)

I left the office with around -$1.kK deficit, and according to TL BJ, when Sam (my co-Sales Coach who comes in on a different schedule) scrubbed the data less returns and all held orders, we got a final Net Revenue of $151K! :) Yahooness. 'Twas a sigh of relief knowing that you've achieved what needs to be achieved. The challenge now we're going to face is consistency. I really do hope we do GREAT in the next weeks coming.

I want to be promoted! For crying out loud. :)


----------Robb----------

Somebody else has made me realize he's not worth the attention after all... -xoxo

The last day of this week ending for us (Friday) was all I could ever imagined it would be. Being the only Sales Coach around from 11pm - 8am (and mind you, it's not the time I really log out), it was me against the whole floor along with TL BJ. We answered inquiries, helped agents, gave spiffs, did floor walk and everything that would make the last day of our historical week active.

Team D's GA was scheduled that day as well. After the über exhausting day of roaming around the Matrix floor, it was a relief to look forward to an enjoyable event afterwards.
I immediately went home (or not that immediate, coz it was around 10am already), tried to take a nap from 12pm - 2pm then prepared to go back to the office (which was our meeting place).

I arrived last and I got on TL Dona's car along with Saif, Dad and TL's bf. When we got to the gasoline station near our office, we met up with Cris' car, with Edel, BJ, Daigan and Ced on board. We bought some ice and we spent some time figuring out how to carry the weight of the whole group without making Cris' car suffer. :)

Then, a funny thing happened. A beggar (well, I'm not judgemental, but you can identify one once you see one, right?), ok, a poor woman, suddenly went inside Cris' car as we got out off it. Edel was the only one left inside and timingly we were shocked and did nothing but watch her get inside and sat beside Edel. TL Dona's bf had the urge to pull her out of the car and warned her not to act like that. I felt sorry for the woman who was barefoot with signs of miles of distances walked by her feet.

We trudged along Las Piñas and Cavite borders until we arrived at Lenny's friend's resort - Villa Alberto. It was a fun ride filled with laughter and background music inspired by BJ's iPod ("Better Days"?! "Endless Love"?!) Gosh.

The resort was awesome. Even though it was a public resort, the venue was kept from the hustle and bustle if the streets. It was dramatically lit, much like a Spa Resort with Bamboo cottages.

Here's one snapshot we took (and I'm not THAT visible here. :p)
From bottom-left: Saif, Cris, PJ, TL Dona, Lenny, Ced and Edel



I was too busy singing at the videoke and here's an evidence:


or too busy posing with Edel. :)


There are a lot of food served (well, mainly because it was potluck), we brought most of the food:
There's FISH!


Thanks to our Grillmasters! :p


And here's what's left? :)


We also played along with some shots taken. :) emo-ing!


and went crazy like in a Drama series: :p



Did I say I was busy posing with Edel?


And munching on food...


And speaking of shots, here's what made the night more enjoyable:


And of course, the POOL!


From 2AM onwards, Ann and I just went on and sang our hearts out on the videoke.
Here I am busy picking the next song...


Ann, TL Dona and Me


But BJ suddenly stepped up and sat beside me all the way and sang his heart out too! Made the night more interesting hearing him sing. Gave me some good chuckles and made me forget about something I was thinking that night.


Yeah, he sings really good...


Before we went home, we took some more shots from the walkway:


PJ with his bodyguards :)









And off we left...


----------Robb----------

Tired but worth it

Yesterday's shift was a bit tough. I got challenged by the amount of technical questions and tools issue that I need to handle. Good thing I was able to accomplish most of them and my focus teams are getting great improvements.

We had a strategy plan meeting along with the bosses and it was a good way of laying an outline on the activities and obstacles we need to overcome.

When I got home, I was sooo tired that after lunch, I got asleep fast on the bed.

Today, when I checked the running revenue where our program is right now, we're 74% to Goal! :) And we still have 2 more days to accomplish that! Great vibes, great vibes. :)

Got to get back now, just slipped away from the floor for a while :)


----------Robb----------

Starting February

It's the 2nd day of work now. Still hectic and tight when it comes to the job to-do's, but that's what I'm paid for.

First day had some great moments at shift:

- We had a "major" meeting on the distribution of tasks (or was it "do-your-job-very-well-I'll-check-on-that-when-I-get-back-from-vacation") by our Shift Manager.

- Before the meeting ended, we played a game called "Taboo" and our team won Php500 straight from Boss' pocket :)

- Drastic latency issues on the tools (darn!).

- Was able to to go home earlier than before! An "Achievement"! :p

- Wasted a LOT of money on food!

My first-line supervisor is on-leave from Tuesday - Friday, then off on Saturday-Sunday. So all the responsibilities assigned to me were expected to be performed with double effort.

Today, everyone seems to be going as planned, more revenue were generated and we're able to hit around 40% of the revenue we usually generate on a week basis. Good vibes, good vibes. Even though the tools experienced some downtimes yesterday, I was a bit surprised our revenue is going pretty well.

A lot of technical questions here and there, more participation from my focus teams. Great going. More spiffs awarded to agents, good PR to them. More news and gossips roaming the office floor.

New people to join the boat. Old people leaving the boat. You know. Changes come. And the wave ripples and affect the others.

Time flies. But I suppose I'll not just go with the flow. I'll sail above the waves and rock along with the boat.

Good thing I'm very much "aligned" still with the online world I have. I get to point out my stress and release them through it.

One thing that gives me a smile is remembering it's my Neopets (childish much? :P) guild's 2nd Year Anniversary. And I'm the guild leader! :)

http://www.neopets.com/guilds/guild.phtml?id=1753924

----------Robb----------