Sunday, June 13, 2010

A Matter of Life and Death (A Nightmare that will change my life) - a Repost from my Facebook Notes

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Saturday night, May 22, 2010. I woke up at 7PM after a whole day of sleep. It's my off, so I'm very much excited on the line-up of activities that I can do later that evening.

About an hour or so later, I was on my way to Northgate, Alabang, to distribute some jerseys for my teammates Cedie, Hannibal and a possible teammate John Paul. Then I went on my way to the funeral wake of my friend Jonette's grandma at Rizal Memorial in Pasay. There I met up with Dave, Rona, and Rizi.

By 1AM, I told them I have to go to Jacquou's (another friend) place to meet up with them coz I promised I'll go there this weekend. Having conflicts and confusion with my best friend Dave, I still pursued to go there.

I arrived at Makati at 1:25-1:30AM. I found Jacquou along with Jade, Daniela, Kuya Butch, Kune, and Joms.
We shared some stories, what's happening with our other friends, the chit-chats, and all that.
By 3AM, I told them I'll be leaving before sunrise at 4AM so the trip will not be that hard, considering it's Sunday and passing through Baclaran on a Sunday is like "pila sa Wowowee".

I left at 4AM, took a jeep to LRT Buendia. At the LRT Station, I took another jeep on the way to Baclaran (my usual route going home - Baclaran - Zapote - Jollibee Molino - Gardenia, our village). Somewhere in the middle of the trip, I dozed off with my headset plugged in my ears. When I woke up, the driver was saying to the now two of us remaining passengers, "Hanggang dito na lang po". So we both went down.

I walked towards the last LRT Station area, where at the end you will find all the jeeps going to Cavite/Sucat. I tried to take my strides carefully as we all know, Baclaran's putik is like so "ITIM" and so "MABAHO" if they get into your feet or even clothes. One unavoidable part of the road, was really drenched in the said putik, so I told myself, I'll just wipe it out, which I did after getting a tissue from my clutch bag. Upon lowering my head to closely look at my foot, I noticed the co-passenger I have was already walking very fast ahead of me. So I'm kinda left alone on that part of the road.
Then two "drunk" manongs showed up from the side and walked past me, one of them was really acting very drunk that he cannot walk straight and was leaning on his companion to help him walk.
I told myself, in my very natural attitude, "Ano ba naman yan, iinom hindi kayang i-contain, di ka tuloy makalakad ng straight." I advanced over them as I walked, on my peripheral vision, I saw the other guy leaned over his buddy like in a piggyback position.

Then, as I was way past them (my headset still in my ears), I just felt a HUGE WEIGHT over my shoulders, then thinking fast, I realized it's the "Drunk" Guy trying to ride on my back. I was still able to put down my right-ear-side headset, then commented on him, "Oh, Kuya, Lasing ka!". My clutch bag dropped. Then, the rumble started. His whole weight was pushed into me. My hands are tied by his arms over my chest. My mouth was cupped by his hands. My neck strangled by his arms going from my chest upwards.
I was LITERALLY BEING DRAGGED like a 5'10 1/2" mannequin to the side of the road.

For the freaky part, I WAS WEARING WHITE LONG SLEEVED SHIRT for CRYING OUT LOUD!!! I was telling myself, "Lasing lang to, pero potah, nakaputi ako eh! Tapos nakahiga ako dito sa kalsada".

At one part, I remember I was trying to ask help from the companion of the "pretending drunk guy" , pero it turned that he was playing a "lookout" and he assisted the Drunk guy drag me to the side of the street.
At first, I was shocked on what's the intention, "Lakas ng trip ah?!" - what I was thinking. Then it came down to me, after a series of punches on my chest and my face, they're trying to knock me down. I got all the guts to pull his hand from my mouth and said, "Kuya wag, anu to?! BAKET???!" Then, it all became clear to me - HOLD-UP. He said, "Ibigay mo na!" Then, I remembered, shit, my 1-week old Samsung Star WiFi's on my pocket, connected to the headset where I'm listening to.
The "lookout" guy then did the robbing on my right-side pocket, trying to get the phone, the "drunk" guy was still holding me, punching me here and there, with some elbow thrusts over my nose, because I was trying to let go. I thought I was going to die in there.

When I realized my pocket was free of my phone, I panicked. I told myself, "POOCHA KAYO, BAGO LANG YANG PHONE KO, ISANG LINGGO PA LANG YAN SAKIN, PUNYETA KAYO!". When they stood and acted on escaping already, I didn't care about my bruises or if I was bleeding, I literally SHOUTED and ASKED for help like a very helpless someone. I found my bag still in the same spot where I dropped it. Good thing the hold-uppers didn't get that, there is my sister's PSP and my wallet which holds all important cards.
I didn't expect that when you're alone in a situation like that, no matter how strong you think you are, you will cry. I cried. I wailed at the sleeping vendors on the sidewalk, trying to wake them up to get attention. A girl, of around age 5-7, saw everything that happened. One old lady woke up and saw the escaping hold-uppers. A male vendor woke up but acted like he doesn''t want his sleep to be disturbed.

Thinking to myself that I was already bruised, bleeding, hey, what the hell?! I pursued over the two devils. I was shouting at them to give back my phone, I'll give them all my money. I was honestly shouting at them that "YUNG CONTACTS KO JAN KUYA MAHALAGA, IBALIK NIYO NA!". Then they tried to zigzag their way to the different stalls, but I'm not stupid, I was able to catch up on them, but to my surprise, a fast elbow thrust darkened my vision and they were off to vanish.

I was pleading for the spectators to help me. But no one dared. There were two girls who came running to my side and said, "Kuya, dumudugo yung mukha mo". That's when I realized how bloody my mouth is, my chin was dropping blood from my face. I then felt the pain, all those punches, struggles, made me realize how helpless I became back there.

Just in time, a roaming barangay multicab went by. I rode it and we went to the Cuneta Street where we really think the thieves passed by. We got past a barbecue vendor whom, when asked by the tanods, said, "Wala po. Wala po akong alam jan" even if I was telling him I'll never involve him, just point us to a direction - which evidently seems like he just don't want to get involved. COWARD. I thought to myself.
Then we saw a woman on the other side of the street fanning herself while enjoying the cool 4:30AM breeze. The tanods asked her the same question. She was hesitant for a moment, but when I interrupted the questioning and showed the lady my turned-out face after the robbery, she gave us an eyebrow lift which indicated she indeed saw two guys pass by.
We drove then all the way to the end of the street, hoping to still catch up on the thieves. But of course, it is expected. They're gone.

I went back to the Sto. Niño Village of Baclaran to file a complaint to the Brgy. Hall. To my surprise, NO TANODS are on the Hall and it's CLOSED. I was lucky to be found by a passing lady called Salo who helped me all the way to from filing a Police report, blottering, to letting me insert my Globe Sim to contact my friends and family.

I filed the police report at 5:15AM. We also filed a report to the Brgy. Hall of Sto. Niño after we waited for it to open.
We waited there until my parents picked me up to bring me to the hospital.
I got my medico legal at the Pasay City General Hospital at between 7-8AM.
Rona and Jev went there too and we were all teary-eyed when we saw each other.

I'll never ever forget this traumatic experience which IRRITATES me to the point that I THINK I WILL DO SOMETHING ABOUT THIS IN THE FUTURE.

----------Robb----------

Friday, February 12, 2010

Fulfillment

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And then there's this week ending.
I thought the start of the week is going to be so-and-so. Or so I thought. By mid-week we're already at a 106K to reach 150K stretch goal. Thursday and Friday shifts were the most hectic as it drains most of our energies in pushing and motivating agents to sell.

By Friday, I was the only Sales Coach again scheduled on the floor and we engaged ourselves into having a countdown until our program proactively reached our target rev.

AND WE DID IT. :)

I left the office with around -$1.kK deficit, and according to TL BJ, when Sam (my co-Sales Coach who comes in on a different schedule) scrubbed the data less returns and all held orders, we got a final Net Revenue of $151K! :) Yahooness. 'Twas a sigh of relief knowing that you've achieved what needs to be achieved. The challenge now we're going to face is consistency. I really do hope we do GREAT in the next weeks coming.

I want to be promoted! For crying out loud. :)


----------Robb----------

Sunday, February 7, 2010

Somebody else has made me realize he's not worth the attention after all... -xoxo

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The last day of this week ending for us (Friday) was all I could ever imagined it would be. Being the only Sales Coach around from 11pm - 8am (and mind you, it's not the time I really log out), it was me against the whole floor along with TL BJ. We answered inquiries, helped agents, gave spiffs, did floor walk and everything that would make the last day of our historical week active.

Team D's GA was scheduled that day as well. After the über exhausting day of roaming around the Matrix floor, it was a relief to look forward to an enjoyable event afterwards.
I immediately went home (or not that immediate, coz it was around 10am already), tried to take a nap from 12pm - 2pm then prepared to go back to the office (which was our meeting place).

I arrived last and I got on TL Dona's car along with Saif, Dad and TL's bf. When we got to the gasoline station near our office, we met up with Cris' car, with Edel, BJ, Daigan and Ced on board. We bought some ice and we spent some time figuring out how to carry the weight of the whole group without making Cris' car suffer. :)

Then, a funny thing happened. A beggar (well, I'm not judgemental, but you can identify one once you see one, right?), ok, a poor woman, suddenly went inside Cris' car as we got out off it. Edel was the only one left inside and timingly we were shocked and did nothing but watch her get inside and sat beside Edel. TL Dona's bf had the urge to pull her out of the car and warned her not to act like that. I felt sorry for the woman who was barefoot with signs of miles of distances walked by her feet.

We trudged along Las Piñas and Cavite borders until we arrived at Lenny's friend's resort - Villa Alberto. It was a fun ride filled with laughter and background music inspired by BJ's iPod ("Better Days"?! "Endless Love"?!) Gosh.

The resort was awesome. Even though it was a public resort, the venue was kept from the hustle and bustle if the streets. It was dramatically lit, much like a Spa Resort with Bamboo cottages.

Here's one snapshot we took (and I'm not THAT visible here. :p)
From bottom-left: Saif, Cris, PJ, TL Dona, Lenny, Ced and Edel



I was too busy singing at the videoke and here's an evidence:


or too busy posing with Edel. :)


There are a lot of food served (well, mainly because it was potluck), we brought most of the food:
There's FISH!


Thanks to our Grillmasters! :p


And here's what's left? :)


We also played along with some shots taken. :) emo-ing!


and went crazy like in a Drama series: :p



Did I say I was busy posing with Edel?


And munching on food...


And speaking of shots, here's what made the night more enjoyable:


And of course, the POOL!


From 2AM onwards, Ann and I just went on and sang our hearts out on the videoke.
Here I am busy picking the next song...


Ann, TL Dona and Me


But BJ suddenly stepped up and sat beside me all the way and sang his heart out too! Made the night more interesting hearing him sing. Gave me some good chuckles and made me forget about something I was thinking that night.


Yeah, he sings really good...


Before we went home, we took some more shots from the walkway:


PJ with his bodyguards :)









And off we left...


----------Robb----------

Thursday, February 4, 2010

Tired but worth it

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Yesterday's shift was a bit tough. I got challenged by the amount of technical questions and tools issue that I need to handle. Good thing I was able to accomplish most of them and my focus teams are getting great improvements.

We had a strategy plan meeting along with the bosses and it was a good way of laying an outline on the activities and obstacles we need to overcome.

When I got home, I was sooo tired that after lunch, I got asleep fast on the bed.

Today, when I checked the running revenue where our program is right now, we're 74% to Goal! :) And we still have 2 more days to accomplish that! Great vibes, great vibes. :)

Got to get back now, just slipped away from the floor for a while :)


----------Robb----------


Tuesday, February 2, 2010

Starting February

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It's the 2nd day of work now. Still hectic and tight when it comes to the job to-do's, but that's what I'm paid for.

First day had some great moments at shift:
- We had a "major" meeting on the distribution of tasks (or was it "do-your-job-very-well-I'll-check-on-that-when-I-get-back-from-vacation") by our Shift Manager.
- Before the meeting ended, we played a game called "Taboo" and our team won Php500 straight from Boss' pocket :)
- Drastic latency issues on the tools (darn!).
- Was able to to go home earlier than before! An "Achievement"! :p
- Wasted a LOT of money on food!

My first-line supervisor is on-leave from Tuesday - Friday, then off on Saturday-Sunday. So all the responsibilities assigned to me were expected to be performed with double effort.

Today, everyone seems to be going as planned, more revenue were generated and we're able to hit around 40% of the revenue we usually generate on a week basis. Good vibes, good vibes. Even though the tools experienced some downtimes yesterday, I was a bit surprised our revenue is going pretty well.

A lot of technical questions here and there, more participation from my focus teams. Great going. More spiffs awarded to agents, good PR to them. More news and gossips roaming the office floor.

New people to join the boat. Old people leaving the boat. You know. Changes come. And the wave ripples and affect the others.

Time flies. But I suppose I'll not just go with the flow. I'll sail above the waves and rock along with the boat.

Good thing I'm very much "aligned" still with the online world I have. I get to point out my stress and release them through it.

One thing that gives me a smile is remembering it's my Neopets (childish much? :P) guild's 2nd Year Anniversary. And I'm the guild leader! :)

http://www.neopets.com/guilds/guild.phtml?id=1753924

----------Robb----------


Saturday, January 30, 2010

Diverting Attention

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This week has been different. Different in a sense that I felt the redundancy. The boring factor. The thing that I most hated in doing repetitive activities. Like there's nothing new.

Good thing there are people and ideas that makes every moment worthwile.

My job's not an easy one.

Ok, well on a typical agent perspective, being a Sales Coach is a cool and easy job. You get to just
walk around telling people to, "Hey guys, benta benta naman tayo jan!"; write on the whiteboard about the participation rate of every teams; award recognitions; go on break or lunch whenever you want; and the ultimate "perk" that every agents think - not take in calls like they do.

Well, it's not just that.

I have to agree with the above mentioned at some point. We get to have that great time to go on break and lunch on our convenience (without a schedule). But the whole 'in-betweens' of our breaks is where every detail of our job description lies.

We motivate agents to sell, that's our primary goal. We give spiffs, walk around, answer their technical questions, collate data, do coaching, report to bosses, then walk around again, in an everyday fashion.

The problem is, this week, I had an argument early on Monday with a family member, the start of my week was not good. Then, middle of the week, shortcomings of some people tend to give an impact on you as well. You either cover their asses or ignore that they're not around. Like nothing bad is happening. You get to do what they're supposed to do. Do extra effort. And so on.
Overtiming is no problem for me. I can always do that. But without a clear perspective on what to overtime for is another thing. You just can't say no to business tasks. Like what I keep mentioning to our agents, "You have to embrace it. Period." when I do my explanation on the transition of our program from Technical Support to Tech-Sales Support.

I was able to not pass out on all these things to accomplish with a good chuckle provided by peers. Colleagues such as Khatie and TL BJ seems to make every moment alive by providing great ideas on spiffs to implement and the whole implementation itself.
Rod was able to restore my "upbeat" attitude by reminding me that he's used to seeing me in that way, always smiling. :) The teams that I handle were very active on driving to hit their target goals and making sure that I'm aware of it.

And thanks to the third book of the Percy Jackson series for keeping me company:

Percy Jackson and the Olympians: The Titan's Curse
File:The titan's curse.jpg

I try to make sure to catch around 3-4 chapters of this a day this week and voila! By Friday, I was able to finish the PDF file about it. :) Great story again. :) Kudos to Rick Riordan for giving myth lovers a dose of reality-touched story of gods and goddesses. Happiness.

I hope this next week will be a good week for me. And did I mention it's going to be pay day? That's a good motivation. For me. :)

----------Robb----------

Monday, January 25, 2010

Greek Myth

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Weehoo. Haven't blogged for ages again.

I'm getting intrigued by this new "Harry Potter" series (I'm not really sure if it's new now, but it has just arrived the Philippine shores) :
Percy Jackson and The Olympians Series.

You see, I'm a big fan of gods and goddesses. And I can name a hell lot of gods like in a quiz bee. I'm very much fascinated with mythology and this "domain-over-something" idea that they have.

Thanks to TL Ricci Laxa (whom was my "monita" on our exchange gift last December), I got myself the first two books of the Series.

The Lightning Thief

File:Lightning thief.jpg

and the Sea of Monsters

File:PercySeamonsters.gif

Well, I've finished reading both and oh yeah I'm ecstatic flipping the pages!
It was all the way I would've wanted a Greek myth novel. :)

Congratulation Rick Riordan, you've made one Happy Robbie G! :)

The 5-part series are on sale at the bookstore by the way in a "Pandora's Box"-way. Very creatively designed.

I would be on the lookout for the third, fourth and fifth book of the series.

But right now, I'm "cheating" by reading the third book (The Titan's Curse) on a PDF File sent to me by a friend :p

----------Robb----------